AUTOMATED CUSTOMER ENGAGEMANT

Every follow-up,
reminder, and
review request.

On time. Every time.

MaxDrips watches your appointment book, your open units, and your customer list, then sends the right text, or email at exactly the right moment, for every location you run.

Built for self-storage, dental, veterinary, chiropractic, optometry, medical practices, and multi-unit franchises, single location or 500.

Drip to Cards Animation
Self-Storage
Dental
Veterinary
Chiropractic
Optometry
Physicians
Franchises
THE PLATFORM

One pipeline, from open appointment to closed loop

Every message MaxDrips sends travels the same four-stage path, from pulling in what’s happening in your business, to landing in your customer’s pocket, to showing up in your reports.

1

Capture

MaxDrips connects to the systems you already use, your dental PMS, storage facility management software, EHR, or franchise POS, and picks up bookings, move-ins, visits, and account status automatically.

No re-keying. If it’s in your system of record, MaxDrips already knows.

2

Sequence

Build a drip campaign visually: wait steps, conditions, and channel switches. Reuse a library of sequences built for your industry, or design your own from scratch.

Set once. New appointments and customers flow into the right sequence with no manual work.

3

Deliver

Messages go out by text, or email, timed to the minute and personalized with the customer’s name, location, and appointment or account details.

Every channel. Customers get reached the way they actually respond.

4

Report

See what was sent, what was opened, who replied, and what it produced, booked visits, collected payments, filled units, or five-star reviews, broken out by location.

Attributed results. Know which sequence is actually working.

CONNECTS TO WHAT YOU ALREADY RUN

Denticon

Dentrix

Eaglesoft

ezyVet

ImproMed

Sikka.ai

SiteLink

StorEDGE

6Storage

Athenahealth

CM.com SMS

+ Custom API

Don’t see your system? MaxDrips connects through open APIs and flat-file syncs, most integrations go live in under two weeks.

BUILT FOR YOUR INDUSTRY

The same engine, tuned for how your business actually runs

Every industry has its own rhythm, recall cycles, move-in dates, care plans, renewal windows. MaxDrips ships with sequences already built around each one.

Fill units faster and stop chasing down late payments by hand.

Day 0

Welcome text with gate code and access hours

Day 3

Auto-pay enrollment reminder

Day 30

Check-in: “Need a bigger unit?” upsell offer

Day 5 late

Friendly payment reminder

Day 15 late

Escalated notice with pay-now link

Keep the chair full and bring lapsed patients back automatically.

Day 0

“We miss you” message to patients 6+ months overdue

Day 4

Direct scheduling link with next available times

Day 30

Check-in: “Need a bigger unit?” upsell offer

Day 5 late

Friendly payment reminder

Day 15 late

Escalated notice with pay-now link

Never miss a vaccine due date or a wellness plan renewal again.

Same Day

Discharge instructions and medication schedule

Day 1

“How is [pet name] doing?” check-in

Day 5

Suture removal or follow-up scheduling reminder

Day 14

Recovery complete, review request

Keep patients on their care plan instead of dropping off after visit three.

Visit 1

Care plan summary with visit schedule

24 hrs before each visit

Appointment reminder with copay amount

7 days quiet

“Let’s get you back on track” re-engagement message

Plan complete

Progress recap and next-plan offer

Turn annual exam cycles and contact lens reorders into steady, predictable revenue.

21 days before run-out

Reorder reminder with one-tap reorder link

14 days before

Follow-up if no order placed

Order ready

Pickup or shipping notification

11 months post-exam

Annual exam due reminder

Reduce no-shows and keep chronic care patients engaged between visits.

7 days before

Intake forms and insurance card upload request

24 hrs before

Appointment reminder with clinic address and parking notes

Day after visit

Care instructions and medication reminders

30 / 60 / 90 days

Chronic care check-in for ongoing conditions

Roll out one corporate playbook and let every location run it without losing local voice.

Day 0

Location connects its local system, playbook activates instantly

Week 1

Franchisee dashboard walkthrough and template customization

Week 4

Corporate reviews location performance vs. brand benchmarks

Ongoing

New corporate sequences pushed automatically to every location

1 - 500 +

100%

1

THE DASHBOARD

One screen, every location

See what’s been sent, what it produced, and where to focus next, without exporting a spreadsheet.

Analytics Dashboard Block
Live · All Locations Updated moments ago
18,420
Messages Sent (30 days)
42%
Reply / Open Rate
1,206
Booked or Renewed
4.8★
Avg. Review Rating Since Launch

Sends by day — last 14 days

Top Sequences

Recall Reactivation 38% response
Move-In Welcome 61% response
Payment Recovery 29% response
Review Request 33% response
BUILT TO BE TRUSTED

Handled the way customer data should be

QUESTIONS

Before you get started

Most single-location accounts are live within a week. Multi-location and franchise rollouts typically take two to four weeks, depending on how many local systems need to be connected.

No. MaxDrips connects to the PMS, EHR, FMS, or POS you already use and reads what’s happening in your business, it doesn’t replace your system of record.

Yes. Corporate or ownership sets the sequence library and brand voice, and each location can adjust hours, contact details, and local offers without editing the underlying message logic.

Text (SMS) and emails all from the same sequence, with rules for which channel to use and when to escalate.

No long-term contract is required to start. Pricing is based on your industry, location count, and message volume.

GET STARTED

See what MaxDrips looks like
for your business